Placing an order is simple and user-friendly.
Just follow these steps:

• Browse our collection and select the items you wish to purchase.
• Add the desired products to your shopping cart.
• Once you are ready to complete your purchase, proceed to checkout.
• Fill in your shipping details, choose a payment method, and confirm your order.

We will send you a confirmation email with your order details. You can track the status of your order using your order number on our website in the Tracking Section.

Yes, we provide international shipping to a vast array of destinations across the globe.
The estimated delivery times typically range from 2 to 4 weeks following the dispatch of your order. Please be aware that shipping costs will vary based on the destination.

We advise referring to our Shipping Policy for detailed information. For international orders, it is important to note that additional customs fees or import duties may be incurred upon the package's arrival, for which the customer is responsible.

We offer an array of payment options to facilitate a seamless shopping experience.
Accepted methods include prominent credit cards such as Visa, MasterCard, and American Express, alongside PayPal and other reputable payment services.
Our collaboration with a leading USA payment processor ensures that all transactions are encrypted and conducted via a secure payment gateway, safeguarding your personal information with the utmost integrity.

All hoodie orders are shipped in our exclusive branded packaging, which not only ensures the safety of the items during transit but also aligns with the aesthetics and values of our brand. However, due to customs restrictions, our tapestry crewnecks are shipped in clear zip-lock bags as they require declaration checks for the use of tapestry fabric in clothing.

Yes, we provide a detailed sizing chart to help you choose the perfect fit. Detailed measurements for each size are conveniently located in the description section of our product pages. It is important to note that our collection is dominated by oversized models.

We recommend that you compare your personal measurements with the sizes shown in our size chart to determine the size that best suits you. If you're fluctuating between sizes or need further assistance, our dedicated customer service team is here to offer their expertise.

Selecting the correct size involves comparing your personal measurements with our size chart. For the best accuracy, measure your body and refer to our chart to identify the size that aligns most closely with your dimensions. Consider the fit type mentioned in the product description as well, whether it's slim fit, regular, or oversized.

Oversized fit means the garment is designed to be looser and more relaxed, often giving a trendy, comfortable look. Regular fit is more traditional and conforms to standard sizing, providing a classic silhouette. Slim fit is tailored to be tighter around the body, offering a sleek and modern appearance. Each style offers a different aesthetic, and your choice might depend on your personal style preference. We use an oversized cut in most of our products.

Our commitment to quality and craftsmanship means each product is meticulously handcrafted upon order. Typically, your item will be ready for dispatch 4-6 days after your purchase. We take the utmost care in preparing your order, ensuring that it meets our high standards before it embarks on its journey to you.

Once dispatched, the average delivery time for orders ranges from 2 to 4 weeks, depending on your location. We work with reliable shipping partners to ensure your order arrives as promptly as possible, but please note that delivery times can vary due to factors beyond our control, such as customs delays or local postal service efficiency.

Staying informed about your order's journey is easy with our dedicated Tracking Section. Simply enter your order number to receive real-time updates and access the final tracking details. We ensure you're kept in the loop every step of the way, from our studio to your doorstep.

We understand that situations change, and you may need to update your delivery address. If your order has not yet been dispatched, please contact our customer support team as soon as possible to make any necessary changes. Once an order is in transit, we're limited in our ability to alter the delivery details, but we'll do our best to accommodate your request.

We understand that plans can change. Orders can be canceled within 2 days of payment, provided they have not been dispatched. As each order is handcrafted specifically for you upon purchase, we encourage you to be certain of your order before placing it. If you need to cancel your order, please contact our customer service team as soon as possible within the cancellation window.

Should you find the tracking information inconclusive or suspect an issue with your delivery, we urge you to reach out to our customer service team without delay. Our commitment is to assist you promptly and ensure the successful delivery of your order. Although occurrences of courier mishaps, such as loss or damage during transit, are exceedingly rare, we guarantee a comprehensive resolution.

In such cases, we provide a full reimbursement of all expenses or arrange for a replacement of the goods. Rest assured, all our shipments are fully insured to protect against these contingencies.

If, however, the order is undeliverable due to an address error or remains unclaimed within the stipulated period resulting in its return, we will proceed with a refund upon receipt of the returned order. Please note that this refund will be the total amount minus the shipping costs.

Each of our brand's products is carefully handcrafted and made to order, reflecting our commitment to individuality and quality. Because we are a small, dedicated supplier of handmade streetwear, our Return Policy does not allow for returns or exchanges. We are committed to transparency and provide detailed information about each product, allowing you to make informed choices.

We encourage you to review the size chart carefully before placing your order and feel free to contact our customer service team for any size recommendations or product features. Our top priority is to ensure your satisfaction with every unique piece we create just for you. We appreciate your understanding and your choice of handcrafted quality.

To ensure the quality and durability of your purchased items, we recommend washing them gently at a temperature not exceeding 86 degrees Fahrenheit (30 degrees Celsius). This gentle approach helps preserve both the fabric and the design of the garment. For item-specific care instructions, please refer to the care information provided on the product cards. It's always best to check these details to keep your items looking their best for years to come.

To preserve the integrity and appearance of your items, we advise against the use of a tumble dryer. High heat can potentially damage the fabric and the design. Instead, we recommend air-drying your garments to maintain their shape and quality.

While ironing, it's crucial to avoid direct contact with the printed designs to prevent damage. We suggest ironing the garments inside out on a low heat setting and avoiding the printed areas altogether. This method helps protect the design while ensuring your clothing remains wrinkle-free.

We generally do not recommend dry cleaning for our products. The chemicals used in the dry-cleaning process can be harsh on the handmade designs and fabrics. For the best care, stick to the gentle washing guidelines provided on the product cards.

We prioritize your privacy and are committed to protecting your personal information with the highest standards of security. Our website uses advanced encryption and secure data handling practices to ensure that your personal details remain confidential. We regularly update our security protocols and adhere to strict data protection regulations to keep your information safe from unauthorized access or breaches.

We value transparency and your trust. We may use your data for marketing purposes, such as sending you updates about new products or promotions, but only with your explicit consent. You have the freedom to opt in or out of our marketing communications at any time. We ensure that all marketing activities comply with relevant laws and respect your preferences.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting or reporting requirements. Storage periods depend on the needs of our business and legal requirements. We regularly review our data retention policy to ensure it complies with applicable laws and regulations. We would like to specifically emphasize that we do not store data about your address and means of payment.